Schedule

The tentative schedule for the course is as follows: (See Table page over.)

Table: Tentative Plan

Week	Topic	Readings/	Comments
Starting		Chapters
01/12	Introduction
01/19	Understanding services	Readings 1 Readings 2 Class handout	No class on 01/19 Homework 1 Case
01/26	Review of Probability & Statistics Classwork
02/02	Review of Probability & Statistics Classwork		Homework 2 No class on 02/06
02/09	Queueing theory Classwork
02/16	Birth-Death Process. Classwork		Homework 3 Data File
02/23	M/M/s Systems Classwork
03/02	Repairman Models Test Discussion
03/09	Spring break
03/16	Introduction to System Dynamics Stocks, Flows, Rates
03/23	Causal Feedback Loops Discussion of Realtionships between highway capacity and congestion.
03/30	Linear First Order Systems Exponential growth and decay S-shaped growth Carrying Capacity Infectious Disease Model
04/06	Time delays
04/13	Mental models of human decision-making
04/20	Mental models of human decision-making